Shipping and Pickup Information.

November 1st Update

Shipping
To limit trips to the post office, we typically ship on Mondays and Thursdays, but if you're in a rush let us know and we'll do what we can to get it to you faster. We'll increase our schedule as we get closer to the holidays.

We ship via Canada Post. They have indicated that volumes are especially high right now. We ship from Hamilton, Ontario. Regionally, we're seeing orders taking anywhere from 1-5 days to arrive, nationally, packages can take a week or more to arrive. That will unfortunately increase as we get closer to the holidays, so please plan accordingly.

Pickups
Our pickup location is open Friday-Sunday. Any orders that are in by Wednesday night will be ready for pickup by Friday when the shop opens.

Retail locations
STORE at 129 James St North in Hamilton is open Friday-Sunday.

Mixed Media is open for doorway shopping and limited in-store shopping by appointment.  

Spruce Moose at the Market at Western Fair District in London is open weekends (please check before you go). They carry a selection of London and area maps.

If you have any questions please get in touch with us via the 'Contact Us' link at the top of this page

Above all, we hope you are safe and healthy. We don't know how long it will be before things begin to return to normal but we're not going anywhere. We'll be working from home on designing new maps and prints. If you're looking for a map we haven't yet designed, please let us know. It looks like most of our events will be cancelled this year, so that leaves us with a bit of extra time to work on new designs.